Last updated June 28, 2021
Same-day shipping for orders placed before 9am.
Next-day shipping for orders placed after 9am.
Paris time zone (UTC +1)
|UNDER 93€||OVER 93€|
|REST OF THE WORLD||8.50€||FREE|
We hope you will be happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.
All returns must be postmarked within thirty (30) days of the delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, log in to your account and open a return request. After receiving shipping address, place the item securely in its original packaging and the return form provided, and mail it.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
Tips : If applicable, it is cheaper to post your packet as a courier rather than a parcel.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least five (5) days from the receipt of your item to process your return. Please allow at least three (3) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
The following items cannot be returned:
● personalized products
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
If you have any questions concerning our return policy, please use the Contact us page or send us an email at email@example.com.